Exploring Organisational Culture Series: Psychological Safety: A Non-Negotiable for a Healthcare Organisation

Organisational culture can be defined as the values, beliefs, attitudes, systems, and rules that boundary and influence behaviours and responses within an organization. The culture reflects how staff, customers and stakeholders experience an organisation and the services offered. 

The NHS People Promise establishes the vision of how the NHS can feel for all of its staff, and making this a reality requires equal focus on “how are we doing doing” and “what are we doing”.  

“We want our culture to be positive, compassionate, and inclusive – and we all have our part to play” NHS People Promise.

• Understanding psychological safety from a research, historical and practical perspective. 
• What is our relationship with psychological safety? 
• Exploring the importance of psychological safety in healthcare environments 
• A culture of silence – what happens when things go wrong?